Raw Origins Return and Refund Policy

At Raw Origins, we are committed to providing high-quality raw dog food products that promote the health and well-being of your beloved pets. We understand the importance of your pet’s nutrition, and we strive to deliver the best products for their needs. To ensure a smooth and transparent shopping experience, we have developed the following return policy:

Returns and Refunds

Due to the nature of our online site, as well as the inherent perishable nature of our raw pet food products, we regret to inform our customers that we cannot accept returns or offer refunds on any purchased items. The safety and health of your pets are our top priorities, and for this reason, we must maintain strict quality control standards and hygiene throughout our supply chain.

Damaged or Incorrect Items

While we cannot accept returns or offer refunds for products, we do take the quality of our products seriously. If you receive an item that is not as described or have any issues, please contact our customer support team within 7 days of receiving your order. We will be more than happy to assist you in resolving the issue and ensuring that you receive the correct products in a timely manner.

Contact Information

If you have any questions or concerns about your order or our products, please feel free to reach out to our customer support team. You can contact us via email at admin@raworigins.pet. We are here to assist you and address any inquiries you may have.

Thank you for choosing Raw Origins as your source for premium raw dog food products. We appreciate your trust in our commitment to your pet’s well-being and look forward to serving you and your furry companions.